Question 1

How do I book a free demo class with Unique Home Tutors?

Accepted Answer

Click 'Book Free Demo', fill the short form with your city, grade, board and subject. Our team calls you within 2 hours and schedules a demo within 24-48 hours.

Question 2

Is the demo class really free?

Accepted Answer

Yes. The first demo class is 100% free with no commitment. You only pay if you decide to continue with the tutor.

Question 3

How long is a demo class?

Accepted Answer

Usually 45-60 minutes — long enough to evaluate the tutor's clarity, pace and rapport with your child.

Question 4

Which cities do you serve for home tuition?

Accepted Answer

Jabalpur (all major localities) and Nagpur (all major localities). For 1:1 live online classes, we serve students Pan-India and NRI / foreign families.

Question 5

Can I get a demo within 24 hours?

Accepted Answer

Often yes — share your enquiry and we will try to schedule the demo the same day or the next, depending on tutor availability in your area.

Question 6

What information do I need to share when booking?

Accepted Answer

Your child's grade, board, subjects, preferred mode (home / centre / online), city, locality and a comfortable time slot.

Question 7

Which boards do you cover?

Accepted Answer

CBSE, ICSE/ISC, MP Board, Maharashtra Board (SSC/HSC), all major Indian state boards, IB (PYP/MYP/DP), IGCSE, Cambridge A-Levels, US Common Core and NIOS.

Question 8

Which grades do you teach?

Accepted Answer

Nursery, LKG, UKG, Class 1 through Class 12, plus competitive prep (NEET, JEE, CUET, Olympiads) and engineering subjects.

Question 9

Do you teach all subjects?

Accepted Answer

Yes — Mathematics, Sciences (Physics, Chemistry, Biology), English, Hindi, Sanskrit, Social Studies, Computer Science, Accounts, BST, Economics and more.

Question 10

Can my child switch subjects mid-cycle?

Accepted Answer

Yes — we can adjust subjects or even change tutors. Speak with your dedicated student-success manager.

Question 11

Do you provide IB / IGCSE / Cambridge tutors?

Accepted Answer

Yes — we have curriculum-specialist tutors for IB (all PYP/MYP/DP levels), IGCSE, Cambridge A-Levels and US Common Core.

Question 12

Do you teach competitive exams?

Accepted Answer

Yes — NEET, JEE (Main + Advanced), CUET, Olympiads, NTSE and Foundation programs for Classes 9-12.

Question 13

Do you provide Spoken English and Personality Development?

Accepted Answer

Yes — 12-week structured Spoken English program plus group-discussion and interview-prep modules.

Question 14

Do you offer computer courses for school students?

Accepted Answer

Yes — MS Office, Tally, Python, Web Development, Digital Marketing and Excel/Power BI.

Question 15

Are your tutors verified?

Accepted Answer

Every tutor passes ID verification, qualification check, a demo evaluation and ongoing parent-feedback monitoring before being assigned.

Question 16

Are female tutors available?

Accepted Answer

Yes — you can request a female tutor explicitly and we will prioritise the match.

Question 17

Can I see the tutor's qualifications before the demo?

Accepted Answer

Yes — a tutor profile with qualification, experience and prior reviews is shared before confirming the demo.

Question 18

What if I do not like the tutor after the demo?

Accepted Answer

No problem — request a different tutor at no extra cost. Our goal is the right match, not the first match.

Question 19

Can I change the tutor later if needed?

Accepted Answer

Yes, anytime. Completed sessions with the previous tutor are counted; new tutor sessions begin a fresh cycle.

Question 20

How experienced are your tutors?

Accepted Answer

Most tutors have 2-10 years of teaching experience; many are school teachers, retired professors or working professionals teaching alongside their careers.

Question 21

What is the difference between Home Tuition and Online Classes?

Accepted Answer

Home tuition: the tutor visits your home at the scheduled time. Online: 1:1 live class on video with interactive whiteboard. Both are 1:1 and equally effective.

Question 22

Do you have a coaching centre?

Accepted Answer

Yes — Jabalpur centre is at Ghadi Chowk, Vijay Nagar; Nagpur centre is at Dharampeth (Mata Mandir Rd). Small-batch programs for Class 9-12, NEET and JEE.

Question 23

Are online classes as effective as in-person?

Accepted Answer

For 1:1 (one tutor, one student) they are equally effective — and often better, because you can pick the best mentor from across India, not just from your locality.

Question 24

Can my child attend online from anywhere in India?

Accepted Answer

Yes — Pan-India online classes with time-zone friendly slots.

Question 25

Do you teach NRI and foreign students?

Accepted Answer

Yes — for IB, IGCSE, Cambridge, US Common Core and CBSE NRI. Time-zone matched slots and INR billing keep it affordable.

Question 26

How is the fee calculated?

Accepted Answer

Fee is monthly and depends on grade, subject, location and tutor seniority. We share a clear quote before you confirm.

Question 27

Is the fee paid monthly or upfront?

Accepted Answer

Monthly — paid in advance after a successful demo. We do not push annual upfront packages.

Question 28

What payment methods do you accept?

Accepted Answer

UPI (Google Pay, PhonePe, Paytm), NEFT/IMPS bank transfer, and QR-code scan. UPI ID: 7000530316@okbizaxis.

Question 29

When is the next month's fee due?

Accepted Answer

Within 3 days of plan completion. Classes are paused on delayed payment to keep accounts clean.

Question 30

Are there any hidden charges?

Accepted Answer

No — only the monthly fee. No registration fee, no joining fee, no platform charges.

Question 31

Do you offer discounts on long plans?

Accepted Answer

Yes — 12-session and 20-session plans get better per-session pricing. Ask your coordinator for the latest rates.

Question 32

Do you give receipts and invoices?

Accepted Answer

Yes — official receipts are emailed within 24 hours of fee verification.

Question 33

Where can I pay online?

Accepted Answer

On the Pay Now page (/pay-now) — scan QR, copy UPI ID or use bank account 076205002253 (ICICI Bank, IFSC ICIC0000762).

Question 34

Do you give refunds?

Accepted Answer

Yes — for 12-session and 20-session plans, refunds are calculated on the remaining unused sessions when classes are discontinued during an active plan.

Question 35

What happens if my child misses a class?

Accepted Answer

Pre-informed (24+ hours) gaps are adjusted in the next cycle. Same-day cancellations may be counted as delivered unless mutually rescheduled with the tutor.

Question 36

Can I pause classes for a holiday?

Accepted Answer

Yes — pre-informed long pauses (10+ days) are supported and the remaining sessions roll over for up to 60 days.

Question 37

What is the re-continuation policy?

Accepted Answer

Within 30 days: same tutor, same plan continues. 31-90 days: subject to availability. 90+ days: treated as a fresh enrolment with current rates.

Question 38

Can I cancel the plan anytime?

Accepted Answer

Yes — you may discontinue anytime. Refund on unused sessions applies per our published Refund Policy.

Question 39

How long does a refund take?

Accepted Answer

Refunds are processed within 7-10 working days to the original payment source.

Question 40

Can I choose the class timing?

Accepted Answer

Yes — share your preferred slots and we match a tutor accordingly. Most slots are 4 PM-10 PM on weekdays and flexible on weekends.

Question 41

How many days a week are classes held?

Accepted Answer

Standard plans are 3-5 days a week. Intensive (board year, NEET/JEE) plans go up to 6 days a week.

Question 42

Can my child take classes on weekends only?

Accepted Answer

Yes — weekend-only schedules are available for working parents and busy school routines.

Question 43

What if the tutor cannot come on a scheduled day?

Accepted Answer

Tutors give 24-hour notice and reschedule within 7 days. Repeated cancellations trigger a free tutor replacement.

Question 44

Is my child safe with home tutors?

Accepted Answer

Yes — every tutor is ID-verified and background-checked. Female tutors are available on request; parents may always be present during the session.

Question 45

Is my personal information secure?

Accepted Answer

Yes — we follow our published Privacy Policy. Data is used only for tutor matching and operations, never sold.

Question 46

Who do I contact for any issue?

Accepted Answer

Your dedicated student-success manager (single point of contact) or call +91 7000530316 (Jabalpur) / +91 9977944770 (Nagpur). WhatsApp available 7 AM-10 PM IST.

Question 47

Do you share progress reports?

Accepted Answer

Yes — weekly tutor notes and bi-weekly coordinator updates so you always know how your child is progressing.

Question 48

How do I report a problem with a tutor?

Accepted Answer

Call +91 7000530316 or email uniquegroupofclasses@gmail.com. We respond within 24 hours and arrange a replacement if needed.

Question 49

What is the Classroom Program?

Accepted Answer

Small-batch classroom coaching with personalised attention. Limited seats per batch so every student gets doubt-clearing time and individual feedback.

Question 50

Where are your classroom programs conducted?

Accepted Answer

Jabalpur centre: Ghadi Chowk, Vijay Nagar. Nagpur centre: Mata Mandir Rd, Dharampeth. Air-conditioned classrooms with study material and library access.

Question 51

How many students are in a batch?

Accepted Answer

Typically 8-12 students. We never cross 15 — that is our small-batch quality promise.

Question 52

Are tests conducted during the program?

Accepted Answer

Yes — topic-wise weekly tests plus monthly full-syllabus mocks with detailed performance reports.

Question 53

Do you provide study material at the centre?

Accepted Answer

Yes — printed notes, topic-wise assignment sheets, previous board papers and a full mock-test series, depending on the course.

Question 54

Can I take a centre demo before joining?

Accepted Answer

Yes — visit the centre, sit through a 45-minute live class, and decide. Call ahead to confirm the batch time.

Question 55

Are online classes one-to-one?

Accepted Answer

Yes — every online class is 1:1 (one tutor, one student). No mass batches.

Question 56

Which platform do you use for online classes?

Accepted Answer

Google Meet, Zoom or our own video tool — whichever works best for the student's device and connection.

Question 57

Can students from any city join online?

Accepted Answer

Yes — Pan-India coverage, plus NRI and foreign students.

Question 58

Are class recordings available?

Accepted Answer

Yes, on request and with tutor approval — used strictly for the student's revision.

Question 59

What internet speed is required?

Accepted Answer

A stable broadband or 4G connection (5 Mbps+) is recommended. Headphones with mic improve clarity.

Question 60

Can online classes be rescheduled?

Accepted Answer

Yes — pre-informed reschedules (24+ hours notice) are easily accommodated subject to tutor availability.

Question 61

Can I switch from Home Tuition to Online (or vice-versa)?

Accepted Answer

Yes — mid-cycle mode change is supported. Talk to your student-success manager.

Question 62

Do you provide CUET preparation?

Accepted Answer

Yes — CUET General, Domain and Language papers with sectional tests and full mocks.

Question 63

Do you teach Commerce subjects (Accounts, BST, Economics)?

Accepted Answer

Yes — Class 11, 12 and B.Com / BBA level commerce subjects with chartered-accountant and management-graduate tutors.

Question 64

Do you teach Engineering subjects?

Accepted Answer

Yes — Engineering Mathematics, Mechanics, Electronics, Programming, Thermodynamics and other semester subjects on a semester-help basis.

Quick answers,
clear policies.

01Getting Started

02Boards, Grades & Subjects

03Tutors & Verification

04Modes — Home, Online, Coaching

05Fees & Payments

06Refund, Cancellation & Policies

07Scheduling & Logistics

08Safety, Privacy & Support

09Classroom Programs (Coaching Centres)

10Online Classes — Tech & Logistics

11Academic Coverage — Beyond School

12International / NRI Students

13Engagement, Pause & Continuation

14Contact & Office Details

Still have questions?

Quick answers,clear policies.